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Frequently Asked Questions
Find answers to common questions about peptide therapy, our protocols, and how to get started with HGH optimization.
Peptide Basics
Peptide therapy involves using short chains of amino acids (peptides) that signal the body to perform specific biological functions — such as fat loss, healing, muscle growth, and hormone regulation. It's a modern, science-backed approach to optimize wellness, performance, and longevity.
Peptides act as messengers in your body, telling cells what to do and when to do it. They can target specific functions like growth hormone release, tissue repair, or metabolic enhancement.
Peptides work by binding to specific receptors in your body and triggering desired biological responses. For example:
- Growth hormone releasing peptides stimulate your pituitary gland to produce more natural GH
- Healing peptides like BPC-157 promote tissue repair and reduce inflammation
- Metabolic peptides like GLP-1 agonists help regulate blood sugar and appetite
Unlike synthetic hormones, peptides work with your body's natural systems to optimize function rather than replace it.
Peptides are messengers that tell your body to produce hormones, while hormones are the actual substances that create biological effects. Think of peptides as the "signal" and hormones as the "action."
This is why peptide therapy is often preferred - it works with your body's natural production rather than replacing it entirely, leading to more balanced and sustainable results.
Safety & Regulation
Yes. When prescribed by a licensed physician and sourced from regulated U.S. pharmacies, peptide therapy is safe and well-tolerated. Our protocols are tailored to each individual and follow strict medical guidelines.
Side effects are typically minimal and may include mild injection site reactions or temporary fatigue as your body adjusts. Our medical team monitors your progress and adjusts protocols as needed.
While many peptides are not FDA-approved for general consumer use, they are legally compounded in licensed U.S. pharmacies for research or prescribed therapeutic use under physician supervision. We only source from trusted, accredited U.S. compounding pharmacies.
This regulatory framework allows licensed physicians to prescribe peptides for specific therapeutic purposes based on individual patient needs.
All consultations are conducted by licensed, board-certified physicians with expertise in hormone health, regenerative medicine, and peptide therapies. They follow a clinical, evidence-based approach tailored to each patient.
Our medical team includes specialists in endocrinology, anti-aging medicine, and functional medicine, ensuring you receive expert care throughout your journey.
Getting Started
You can either select a goal-based protocol (e.g., weight loss, recovery, hormone optimization) or book a free tele-consultation. During your consultation, our medical team will assess your health history and guide you to the most suitable peptide solution.
We consider factors like your age, health goals, current medications, and lifestyle to recommend the most effective protocol for your needs.
No, these are optional. While advanced testing helps with deeper personalization, many clients begin peptide therapy based on their medical consultation and existing health data. Our doctors will advise you based on your specific needs.
However, for certain protocols (especially hormone optimization), lab work may be recommended to establish baseline levels and ensure safe, effective treatment.
Yes, our telehealth platform serves clients across most U.S. states, with physician consultations and prescriptions tailored to your state's regulations. Some exclusions may apply depending on local laws.
During your consultation, we'll confirm service availability in your specific location and ensure compliance with all local regulations.
Treatment & Results
Most users begin noticing subtle changes (e.g., better sleep, improved mood, reduced inflammation) within 2–3 weeks. More visible results like fat loss, muscle definition, or hormonal balance usually appear after 6–8 weeks, depending on consistency and individual response.
Timeline varies by protocol type and individual factors, but most clients see meaningful improvements within the first 2 months of consistent use.
It depends on your protocol. Some peptides are taken orally, others as subcutaneous injections, nasal sprays, or topical creams. Your physician will prescribe a method that aligns with your goals and comfort level, and full instructions will be provided.
If injections are recommended, we provide comprehensive training and support to ensure you're comfortable with the process. Many clients find the injections much easier than expected.
Yes, in many cases protocols can be combined (e.g., weight loss and anti-aging). However, all combinations must be physician-approved to ensure safety and synergy.
Our doctors will design combination protocols that work together synergistically rather than competing with each other, maximizing your results while maintaining safety.
Once your protocol is approved, your peptides are shipped directly to your door from a licensed U.S. pharmacy. All shipments are tracked, temperature-controlled, and fully insured.
Delivery is discreet and secure, with special packaging to maintain peptide stability and your privacy. Most orders arrive within 3-5 business days.
Support & Billing
You'll receive step-by-step guidance, access to ongoing teleconsultations, and a support team available to answer questions or adjust your plan as needed. We're with you throughout the entire process.
Support includes:
- 24/7 online portal access for questions and updates
- Regular check-ins with your medical team
- Protocol adjustments based on your progress
- Educational resources and injection training
- Direct communication with patient coordinators
Pricing varies based on the type of peptide, length of treatment, and whether optional testing is included. During your consultation, you'll receive full transparency about costs before any treatment begins.
Most protocols range from $695-$1,695 per month, with some advanced protocols being higher. We offer flexible payment options and will always discuss costs upfront with no hidden fees.
Currently, peptide therapy is not typically covered by insurance. However, many clients use HSA or FSA cards to pay for treatment. We provide invoices for reimbursement where applicable.
We also offer flexible payment plans and can provide detailed receipts for potential reimbursement from health savings accounts or flexible spending accounts.
Yes, you can pause or discontinue treatment at any time. We recommend discussing any changes with your physician to ensure a safe transition and to understand the impact on your results.
Many protocols benefit from consistent use, so we'll work with you to find solutions if you need to temporarily pause treatment due to travel, surgery, or other circumstances.
While side effects are rare and typically mild, our medical team is available to address any concerns immediately. Most side effects are temporary and resolve as your body adjusts to treatment.
Common mild side effects may include injection site redness, temporary fatigue, or mild nausea. Serious side effects are extremely rare when protocols are properly supervised.
You can reach our support team through multiple channels:
- Phone: 1-800-HGH-HELP (1-800-444-4357)
- Email: support@hgh.com
- Online portal: Available 24/7 for non-urgent questions
- Emergency line: Available for urgent medical concerns
Our patient coordinators typically respond within 2-4 hours during business hours, with emergency support available around the clock.
If you miss a dose, take it as soon as you remember, unless it's close to your next scheduled dose. Don't double up on doses. Missing occasional doses won't significantly impact your progress, but consistency is key for optimal results.
Contact your care team if you've missed multiple doses or have questions about your dosing schedule.
Yes, peptides can be traveled with, but proper storage and documentation are important. We provide travel letters from your physician and guidance on maintaining proper temperature during transport.
For international travel, additional considerations may apply. Contact our team before traveling abroad with your medications.
Peptide therapy is typically recommended for adults 25 and older, as this is when natural hormone production begins to decline. Our physicians evaluate each case individually to ensure treatment is appropriate and safe.
There's no upper age limit, and many of our most successful patients are in their 50s, 60s, and beyond.